| Quality |
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InventAsia takes great care to ensure accuracy. Quality is a continuous process that is reflected in our commitment to consistently deliver cost-effective, high-quality solutions to our customers.
We are committed to give our clients the highest level of accuracy of 98.5%. Our quality assurance program begins with our trained, experienced, professional transcriptionists who type and proofread your dictation. Quality is double checked by a senior member for proofing, spelling, grammar and formatting. InventAsia
uses a methodical process of editing and quality control checks on all final transcriptions before they are returned to a customer. These repetitive quality control checks ensure that the company's transcriptions are
of the highest accuracy possible. |
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| Benefits |
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- Inclusive free lineage
- Pay as you Go facility - only pay for what you use
- Personal access to an audio secretary 24/7
- Send and collect your work from anywhere i.e. office, home, hotel,
clinic
- All documents returned within 12-24 hours
- Unrivalled quality - all work is edited to achieve 98.5% accuracy
- No more problems with sickness, temps or computer glitches
- Allows your secretary time to carry out higher value core functions
- Secure and confidential. According to BS7799
- Very cost effective - save up to 70% on your administration overheads
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| Security and Confidentiality |
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Here at InventAsia, Security and confidentiality of data is of
the utmost importance. Our Transcription Team exercises due diligence to apply the same standards of care to such data as it would apply to its own confidential information.
InventAsia enforces the following procedures to make sure that all data and information remains confidential:
Limited Access Capabilities
- Server housed in independent room from remainder of production floor
- Access is limited to IT personnel
- All serial and USB ports are blocked
- Internet access regulated. Access to email and applications that allows pasting of text
are blocked
- Printer and fax access limited to authorised personnel
Non-Disclosure Agreements
- Personnel receive training on key applications
- Each employee is oriented on the relevance and importance of security
- Confidentiality agreement explained in detail and signed
by every employee upon engagement
Virus Protection
The most updated versions of multiple virus protection programs are run throughout our network and we ensure that virus scans are performed throughout the network and servers.
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| HIPAA and BS7799 Compliant |
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Our transcription processes have been developed to ensure the highest level of client information safety to ensure
Health Insurance Portability and Accountability Act (HIPAA) and BS7799 compliant. InventAsia continues to monitor and strictly follow the HIPAA and BS7799 regulations, changes and
ongoing compliance standards. |
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| Turn around Time |
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All documents are returned within 12 - 24 hours. |
